# Mercvox

> AI-powered voice receptionist for service businesses (plumbers, HVAC contractors, electricians). Built by Driftel Labs in Toronto, Canada.

## What Mercvox Does

Mercvox is an AI receptionist that answers every inbound phone call for trades and service businesses. It picks up in under 1 second, has a natural conversation with the caller, books appointments in real time, detects emergencies, and sends instant notifications to the business owner.

## Who It's For

- Plumbers, HVAC contractors, electricians
- Home service businesses across Canada and the United States
- Solo operators and multi-location companies (up to 5 locations)
- Any trades business losing revenue to missed calls and voicemail

## Key Features

- Answers every call in under 1 second, 24/7/365
- Books appointments directly into your calendar during the call
- Detects emergencies (burst pipes, gas leaks, electrical hazards) and escalates immediately
- Sends SMS summaries with caller details and transcripts
- Checks service area to confirm coverage
- Bilingual support (English and French)
- Works with your existing phone number via call forwarding
- Full dashboard with call transcripts, analytics, and booking management

## Pricing

- Every plan includes all features; plans differ by call volume, team members, and locations.
- Starter: $79/month — 70 calls answered/mo included, 3 team members, 1 location
- Growth: $149/month — 140 calls answered/mo included, 10 team members, 1 location, full analytics
- Pro: $299/month — 290 calls answered/mo included, unlimited team members, up to 5 locations, priority support
- Extra calls beyond your monthly included amount are $1 each. First phone number included; additional numbers $5/mo each.
- Annual plans pay for 10 months and get 12.
- All plans include a 14-day free trial (or 20 calls, whichever comes first) with no charge until the trial ends, plus a 30-day money-back guarantee

## Key Pages

- Homepage: https://mercvox.com
- Features: https://mercvox.com/features
- Pricing: https://mercvox.com/pricing
- Industries (Plumbing): https://mercvox.com/industries/plumbing
- Industries (HVAC): https://mercvox.com/industries/hvac
- Industries (Electrical): https://mercvox.com/industries/electrical
- Comparisons: https://mercvox.com/vs
- Blog: https://mercvox.com/blog
- Canada: https://mercvox.com/canada
- Contact: https://mercvox.com/contact

## Company

- Built by Driftel Labs, Toronto, Ontario, Canada
- Website: https://mercvox.com
- Email: hello@mercvox.com
- Social: @mercvoxai on X, LinkedIn, Instagram