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mercvox

Mercvox is an AI-powered voice receptionist built for plumbers, HVAC contractors, and electricians. It answers every inbound phone call in under 1 second, books appointments in real time, detects emergencies, and sends instant SMS notifications to the business owner. Mercvox is built by Driftel Labs in Toronto, Canada and serves trades businesses across Canada and the United States. Plans start at $79/month with a 7-day free trial.

Now Live — Answering Calls 24/7

The AI Receptionist built for
HVAC, plumbing, and electrical contractors.

Never miss another burst pipe call

Missed calls cost contractors $500–$1,200 each. Your AI receptionist answers in under a second, books jobs into your calendar, and routes emergencies straight to you — 24/7, even when you're on the job.

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Free for 7 days — no charge until trial endsLive in under 5 minutesWorks with your existing number🇺🇸 🇨🇦 Built for North American trade businesses
24/7Always-on coverage
<1sPickup speed
5 minSetup to first call
99%Answer rate
$50K+Revenue captured per year
The Problem

Every Unanswered Call
Pays Your Competitor.

80% of callers sent to voicemail won’t leave a message — they’ll hang up and call the next business on Google. Here’s what that’s actually costing you.

80%won't leave a voicemail

They needed help now, not a callback tomorrow. Your voicemail is sending them straight to the next contractor on Google. (Forbes, 2022)

62%of calls go unanswered

You're under a sink, on a roof, or driving between jobs. Meanwhile, ready-to-book customers are hearing dead air. (Hiya State of the Call Report, 2023)

$1,200lost per missed call

The average service call is worth $500–$1,200. Miss 3–4 calls a week and you’re bleeding over $50K a year. (ServiceTitan Industry Report, 2023)

35%of calls come after hours

Evening and weekend callers have urgent problems and money to spend. They're calling every contractor on Google until someone picks up. (Invoca Call Intelligence Report, 2023)

4.8xmore likely to convertcallers who speak to someone book at nearly 5x the rate of voicemail
78%buy from whoever answers firstspeed to lead wins — the first business to pick up gets the job
$50K+lost revenue per yearjust 3-4 missed calls per week adds up to six figures over time

You didn’t start your business
to lose customers to a voicemail box.

Your AI receptionist answers every call in under 1 second, books the job, and texts you the details — so the money you’re working for actually lands.

Based on industry research from Harvard Business Review, Forbes, and small business communication studies.

You didn't start your business to lose $50K a year to a ringing phone.

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How It Works

Live in 5 minutes.
Fully automated from day one.

No hardware. No software to learn. Just forward your calls and go.

1

Call Comes In

Your AI receptionist picks up in under 1 second with a warm, professional greeting — your business name, your tone, 24/7.

Works with your existing phone number. Just set up call forwarding and you're live.

2

AI Handles the Conversation

Natural back-and-forth conversation. Answers questions, checks your service area, qualifies the lead, and detects emergencies — all in real time.

If the caller says 'gas leak,' 'burst pipe,' or 'burning smell,' Mercvox instantly calls you. Customizable keywords for your trade.

3

Books the Appointment

Checks your real-time availability, matches the right staff member, confirms the booking on the call, and fires off an SMS confirmation.

Callers get a link to reschedule or cancel on their own — no phone tag.

4

You Get the Details Instantly

Full transcript, AI summary, sentiment score, and booking details — pushed to your phone the moment the call ends.

See every call in your dashboard with full transcripts, analytics, and revenue tracking.

See it in action?

Try it for $0.00
Built for the Trades

Purpose-built for
plumbing, HVAC & electrical.

Your AI receptionist knows your trade — the urgency, the terminology, and what callers actually need.

Plumbing

Burst pipes, water heaters, drain clogs — every call answered so you never lose a job.

HVAC

No-heat emergencies, AC installs, maintenance calls — booked before you leave the job site.

Electrical

Panel upgrades, outlet repairs, burning-smell emergencies — captured 24/7, day or night.

80% of callers won't leave a voicemail — they call your competitor

Never miss a call.
Never lose a customer.

Mercvox answers every call instantly, 24/7 — so you never lose a job to voicemail again.

Live in under 5 minutesWorks with your existing numberCancel anytime