Mercvox is an AI-powered voice receptionist built for plumbers, HVAC contractors, and electricians. It answers every inbound phone call in under 1 second, books appointments in real time, detects emergencies, and sends instant SMS notifications to the business owner. Mercvox is built by Driftel Labs in Toronto, Canada and serves trades businesses across Canada and the United States. Plans start at $79/month with a 14-day free trial.
The AI Receptionist built for
HVAC, plumbing, and electrical contractors.
Never miss another burst pipe callburst pipe call
Missed calls cost contractors $500–$1,200 each. Meet Zoe, your AI receptionist — she answers in under a second, books jobs into your calendar, and routes emergencies straight to you — 24/7, even when you're on the job.
Every unanswered call pays your competitor.Miss a few calls a week and it compounds into real money — jobs booked by whoever picked up first.
You can’t answer every call — you’re on a job, driving between sites, or it’s after hours. But your customers won’t wait: 8 in 10 hang up on voicemail and dial the next contractor on Google. Here’s how fast that adds up over a year.
won't leave a voicemail
Forbes, 2022
of calls go unanswered
Hiya, 2023
average job value
ServiceTitan
lost revenue per year
at 3–4 missed calls/wk
Revenue lost to missed calls · cumulative
~$52K recovered per year with Mercvox
Illustrative model — assumes 3–4 missed calls per week at an average $1,200 job value. Mercvox answers every call in under a second, so almost none slip through.
You didn't start your business to lose $50K a year to a ringing phone.
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Fully automated from day one.
No hardware. No software to learn. Just forward your calls and go.
Call comes in
Zoe picks up in under a second with a warm, on-brand greeting — 24/7, in your business name.
Handles the conversation
Checks your service area, qualifies the lead, and flags emergencies in real time.
Books the appointment
Confirms live availability on the call and fires off an instant SMS confirmation.
And so much more
The moment the call ends, Mercvox fires off transcripts, AI summaries, confirmations, CRM sync, reminders, reviews, revenue tracking — and plenty more, automatically.
See it in action?
Try it for $0.00Purpose-built for
plumbing, HVAC & electrical.
Your AI receptionist knows your trade — the urgency, the terminology, and what callers actually need.
Zoe answers the calls.
Your dashboard shows the payoff.
Every call turns into data you can act on — revenue recovered, full transcripts, analytics, sentiment, and instant emergency alerts. All in one place.
Every appointment in one place
See, create, reschedule and cancel jobs from one calendar — everything Zoe books lands here and syncs to Google Calendar automatically.
Every call, captured & transcribed
A searchable log of every call Zoe handles — full transcript, outcome and caller, so nothing slips through, even after hours.
Revenue, performance & sentiment
Money recovered, call volume and outcomes, plus automatic sentiment on every conversation — the full picture at a glance.
Your services, team & hours
Configure your services menu and pricing, staff profiles and routing, and working hours — Zoe follows exactly how you run.
Train Zoe on your business
Feed Zoe your services, service area, policies and FAQs so she answers like she has worked for you for years.
Plus everything to run it your way — all in one dashboard.
Integrations
Jobber, Google Calendar, Twilio & Zapier.
Configure Zoe
Tune your receptionist's greeting, voice & rules.
Phone Numbers
Port your number or get a new one.
Notifications
Real-time SMS & email on every call.
Emergency Alerts
Urgent calls flagged & escalated instantly.
Blocked Callers
Silence spam & nuisance numbers.
Billing & Plan
Transparent usage and simple billing.
Help Centre
Guides, articles & support tickets.
Never miss a call.
Never lose a customer.
Mercvox answers every call instantly, 24/7 — so you never lose a job to voicemail again.
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