Skip to main content
Mercvox icon
mercvox
Features

Everything You Need to Never Miss a Call

AI-powered phone answering built specifically for plumbing, HVAC, and electrical contractors.

AI Receptionist

Answers every call in under 1 second

Call In

AI Answers

Booked

SMS Sent

Trained on your business data
Custom greetingNatural voiceBilingual (EN/FR)Uses your business data

Smart Scheduling

Books while the caller is on the line

Today
3 booked
9:00 AM

Sarah M.

Water Heater Install

Done
10:30 AM

James K.

AC Diagnostic

Now
1:00 PM

Mike R.

Panel Upgrade

New
SMS confirmation sent to Mike R.
Real-time syncStaff matchingSMS confirmationsReschedule link

Emergency Handling

Owner Notified

Detects urgent keywords and calls you immediately. You set the triggers — caller safety comes first.

Instant escalationCustom keywordsIndustry triggers

Full Visibility Dashboard

Every call transcribed and summarized with AI. See caller urgency, job type, and revenue impact at a glance.

AI summariesCaller urgencyRevenue tracking

Staff & Locations

Dallas
Phoenix
Atlanta

Run multiple locations with separate numbers, hours, and AI settings.

Multi-locationStaff calendarsRole-based access

AI Configuration

Voice
Tone
Speed

Set voice, tone, language, and after-hours mode — all from your dashboard.

Custom greetings/tone2 after-hours modesAuto block spam

Automated Google Reviews

4.9
+50%more reviews
after Mercvox

After every booking, Mercvox texts a personalized review request. More 5-star reviews = more revenue.

Auto-sentBoost SEOTrack conversion

All of this for less than a coffee a day.

Start Free Trial
How It Works

Live in 5 minutes.
Fully automated from day one.

No hardware. No software to learn. Just forward your calls and go.

Call comes in

Zoe picks up in under a second with a warm, on-brand greeting — 24/7, in your business name.

Handles the conversation

Checks your service area, qualifies the lead, and flags emergencies in real time.

Books the appointment

Confirms live availability on the call and fires off an instant SMS confirmation.

And so much more

The moment the call ends, Mercvox fires off transcripts, AI summaries, confirmations, CRM sync, reminders, reviews, revenue tracking — and plenty more, automatically.

Never miss a call.
Never lose a customer.

Mercvox answers every call instantly, 24/7 — so you never lose a job to voicemail again.

Start Free Trial
Live in under 5 minutesWorks with your existing numberCancel anytime