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Features

Everything You Need to Never Miss a Call

AI-powered phone answering built specifically for plumbing, HVAC, and electrical contractors.

AI Receptionist

Answers every call in under 1 second

Call In

AI Answers

Booked

SMS Sent

Trained on your business data
Custom greetingNatural voiceBilingual (EN/FR)Uses your business data

Smart Scheduling

Books while the caller is on the line

Today
3 booked
9:00 AM

Sarah M.

Water Heater Install

Done
10:30 AM

James K.

AC Diagnostic

Now
1:00 PM

Mike R.

Panel Upgrade

New
SMS confirmation sent to Mike R.
Real-time syncStaff matchingSMS confirmationsReschedule link

Emergency Handling

Owner Notified

Detects urgent keywords and calls you immediately. You set the triggers — caller safety comes first.

Instant escalationCustom keywordsIndustry triggers

Full Visibility Dashboard

Every call transcribed and summarized with AI. See caller urgency, job type, and revenue impact at a glance.

AI summariesCaller urgencyRevenue tracking

Staff & Locations

Dallas
Phoenix
Atlanta

Run multiple locations with separate numbers, hours, and AI settings.

Multi-locationStaff calendarsRole-based access

AI Configuration

Voice
Tone
Speed

Set voice, tone, language, and after-hours mode — all from your dashboard.

Custom greetings/tone2 after-hours modesAuto block spam

Automated Google Reviews

4.9
+50%more reviews
after Mercvox

After every booking, Mercvox texts a personalized review request. More 5-star reviews = more revenue.

Auto-sentBoost SEOTrack conversion

All of this for less than a coffee a day.

Start Free Trial
How It Works

Live in 5 minutes.
Fully automated from day one.

No hardware. No software to learn. Just forward your calls and go.

1

Call Comes In

Your AI receptionist picks up in under 1 second with a warm, professional greeting — your business name, your tone, 24/7.

Works with your existing phone number. Just set up call forwarding and you're live.

2

AI Handles the Conversation

Natural back-and-forth conversation. Answers questions, checks your service area, qualifies the lead, and detects emergencies — all in real time.

If the caller says 'gas leak,' 'burst pipe,' or 'burning smell,' Mercvox instantly calls you. Customizable keywords for your trade.

3

Books the Appointment

Checks your real-time availability, matches the right staff member, confirms the booking on the call, and fires off an SMS confirmation.

Callers get a link to reschedule or cancel on their own — no phone tag.

4

You Get the Details Instantly

Full transcript, AI summary, sentiment score, and booking details — pushed to your phone the moment the call ends.

See every call in your dashboard with full transcripts, analytics, and revenue tracking.

See it in action?

Try it for $0.00
80% of callers won't leave a voicemail — they call your competitor

Never miss a call.
Never lose a customer.

Mercvox answers every call instantly, 24/7 — so you never lose a job to voicemail again.

Live in under 5 minutesWorks with your existing numberCancel anytime