Your AI Receptionist for HVAC Companies
Never miss another Service CallService Call
Summer AC rush or winter furnace panic — every missed call is a $1,500 job walking to your competitor. Mercvox answers in under 1 second, books the job, and texts you the details.
A Dead AC Won't Wait for Voicemail
It's 45 degrees. Their AC just died. They're calling every HVAC company on Google until someone picks up. Will that someone be you?
won't leave a voicemail
of revenue is seasonal
of calls go unanswered
of calls come after hours
Revenue lost to missed calls · cumulative
~$52K recovered per year with Mercvox
Illustrative model — assumes 3–4 missed calls per week at an average $1,200 job value. Mercvox answers every call in under a second, so almost none slip through.
Live in 5 minutes.
Answering hvac calls from day one.
First hot day of summer. Homeowner's AC blows warm air. They grab their phone and search "HVAC repair near me."
Call comes in
Zoe picks up in under a second with a warm, on-brand greeting — 24/7, in your business name.
Handles the conversation
Checks your service area, qualifies the lead, and flags emergencies in real time.
Books the appointment
Confirms live availability on the call and fires off an instant SMS confirmation.
And so much more
The moment the call ends, Mercvox fires off transcripts, AI summaries, confirmations, CRM sync, reminders, reviews, revenue tracking — and plenty more, automatically.
Zoe answers your hvac calls.
Your dashboard shows the payoff.
Every hvac call becomes data you can act on — revenue recovered, transcripts, analytics, sentiment, and instant emergency alerts. All in one place.
Every appointment in one place
See, create, reschedule and cancel jobs from one calendar — everything Zoe books lands here and syncs to Google Calendar automatically.
Every call, captured & transcribed
A searchable log of every call Zoe handles — full transcript, outcome and caller, so nothing slips through, even after hours.
Revenue, performance & sentiment
Money recovered, call volume and outcomes, plus automatic sentiment on every conversation — the full picture at a glance.
Your services, team & hours
Configure your services menu and pricing, staff profiles and routing, and working hours — Zoe follows exactly how you run.
Train Zoe on your business
Feed Zoe your services, service area, policies and FAQs so she answers like she has worked for you for years.
Plus everything to run it your way — all in one dashboard.
Integrations
Jobber, Google Calendar, Twilio & Zapier.
Configure Zoe
Tune your receptionist's greeting, voice & rules.
Phone Numbers
Port your number or get a new one.
Notifications
Real-time SMS & email on every call.
Emergency Alerts
Urgent calls flagged & escalated instantly.
Blocked Callers
Silence spam & nuisance numbers.
Billing & Plan
Transparent usage and simple billing.
Help Centre
Guides, articles & support tickets.
Questions hvac owners ask
before every signup.
Still have questions?
Never miss another service call.
Never lose another HVAC job.
Mercvox answers every HVAC call instantly, 24/7 — peak season or slow season, every caller gets the same experience.