Your AI Receptionist for HVAC CompaniesNever Misses a Service Call
Summer AC rush or winter furnace panic — every missed call is a $1,500 job walking to your competitor. Mercvox answers in under 1 second, books the job, and texts you the details.
A Dead AC Won't Wait for Voicemail
It's 95 degrees. Their AC just died. They're calling every HVAC company on Google until someone picks up. Will that someone be you?
A homeowner in 95-degree heat isn't leaving a message — they're calling the next HVAC company. Speed to answer wins the job.
Summer and winter spikes mean your phones are slammed when it matters most. One missed call during peak season is $1,500 gone.
You're on a roof, in an attic, or driving between installs. Your best leads are calling while your hands are full.
Furnace dies at 10pm, AC quits on a Saturday. These callers have urgency and budget — and they're calling NOW.
Live in 5 minutes.
Fully automated from day one.
“First hot day of summer. Homeowner's AC blows warm air. They grab their phone and search "HVAC repair near me."”
Service Call Comes In
Your AI receptionist picks up in under 1 second with a professional greeting — even during your busiest season.
Works with your existing number. Just set up call forwarding and you're live.
AI Collects System Details
Mercvox asks about the system (brand, age, symptoms), collects the address, and determines urgency — standard service or emergency.
Trained on HVAC terminology: compressor, refrigerant, tonnage, heat pump, furnace, thermostat, ductwork.
Job Booked on the Spot
Checks your real-time availability, matches the right tech, confirms the booking on the call, and fires off an SMS confirmation.
Same-day slots for emergencies, next-available for tune-ups and maintenance.
You Get the Details Instantly
Full transcript, system details, address, urgency level, and booking confirmation — pushed to your phone immediately.
Customer gets an SMS with your business name, appointment time, and a reschedule link.
Service Call Comes In
Your AI receptionist picks up in under 1 second with a professional greeting — even during your busiest season.
Works with your existing number. Just set up call forwarding and you're live.
AI Collects System Details
Mercvox asks about the system (brand, age, symptoms), collects the address, and determines urgency — standard service or emergency.
Trained on HVAC terminology: compressor, refrigerant, tonnage, heat pump, furnace, thermostat, ductwork.
Job Booked on the Spot
Checks your real-time availability, matches the right tech, confirms the booking on the call, and fires off an SMS confirmation.
Same-day slots for emergencies, next-available for tune-ups and maintenance.
You Get the Details Instantly
Full transcript, system details, address, urgency level, and booking confirmation — pushed to your phone immediately.
Customer gets an SMS with your business name, appointment time, and a reschedule link.
Built for HVAC companies.
Not a one-size-fits-all tool.
Every feature tuned to how hvac businesses actually work — from emergency triage to job scheduling.
AI Receptionist for HVAC
Answers every call with HVAC-specific knowledge. Handles AC repair, furnace service, maintenance agreements, and new system estimates — while you're on the job.
HVAC Job Scheduling
Books service calls, tune-ups, and installations while the caller is on the line. Smart slot matching for emergency vs. routine work.
HVAC Call Dashboard
Every call transcribed and summarized. See system type, symptoms, urgency level, and estimated job value at a glance.
HVAC Emergency Detection
Detects no heat in winter, gas smell, carbon monoxide concerns, and complete system failures. Calls you instantly with full details.
HVAC AI Configuration
Configure seasonal greeting, maintenance agreement prompts, system-specific questions, and after-hours mode for HVAC.
HVAC Review Automation
After every service call, Mercvox texts a personalized review request. More 5-star reviews = more HVAC calls from Google.
Multi-Tech Scheduling
Manage multiple HVAC technicians, install crews, and service areas. Each tech gets their own calendar and specialty matching.
“Last summer we were missing 8-10 calls a day during the AC rush. Mercvox caught every single one. We booked $18K in new installs in the first month alone — jobs that would have gone to competitors.”
Kevin R.
Owner, ComfortZone HVAC
Questions hvac owners ask
before every signup.
Still have questions?
Never miss another service call.
Never lose another HVAC job.
Mercvox answers every HVAC call instantly, 24/7 — peak season or slow season, every caller gets the same experience.