Name: Mercvox AI Receptionist
Brand: Mercvox
Price: 79.00 USD

Question 1

Will my customers know they're talking to AI?

Accepted Answer

Most won't - and most don't care. Mercvox sounds natural, answers questions accurately, and books appointments faster than a human receptionist. In our beta, 93% of callers didn't realize they were speaking with AI. And if a caller needs a human, Mercvox routes them to you instantly.

Question 2

How does the AI handle calls?

Accepted Answer

When a customer calls, Mercvox picks up in under 1 second with your custom greeting. It has a natural conversation, understands what the caller needs, checks your availability, and books the appointment - all without you lifting a finger. Every call is recorded, transcribed, and summarized.

Question 3

What happens during emergencies?

Accepted Answer

Mercvox listens for urgent keywords like 'gas leak,' 'burst pipe,' or 'burning smell.' When detected, it immediately calls you directly. You can add custom emergency keywords specific to your trade. Caller safety always comes first.

Question 4

How does appointment booking work?

Accepted Answer

While the caller is still on the line, Mercvox checks your real-time calendar, finds an open slot, assigns the right staff member, confirms the booking verbally, and sends an SMS confirmation. Callers also get a link to reschedule or cancel on their own - no phone tag required.

Question 5

Is it hard to set up?

Accepted Answer

It takes less than 5 minutes. Answer a few questions about your business, set up call forwarding on your phone, and you're live. No hardware, no apps, no IT help needed.

Question 6

I already have a receptionist. Why do I need this?

Accepted Answer

Mercvox doesn't replace your team - it catches everything they miss. Overflow calls, after-hours calls, lunch breaks, sick days, holidays. Most businesses see a 30-40% reduction in missed calls within the first week.

Question 7

What's included in the free trial?

Accepted Answer

Full access to every feature in your chosen plan for 7 days. No strings attached. You'll see exactly how many calls Mercvox answers and how much revenue it captures.

Question 8

Can I manage multiple locations?

Accepted Answer

Yes - on the Pro plan you can run up to 5 locations, each with its own phone number, hours, services, staff, and AI configuration. Each location operates independently.

Question 9

Are calls really unlimited?

Accepted Answer

Yes — every plan includes unlimited calls answered per month. Each plan has a maximum call duration cap (5, 10, or 15 minutes depending on your tier), which is the maximum length each individual call can last. There are no per-call or per-minute overage charges.

Question 10

What if I want to cancel?

Accepted Answer

Cancel anytime from your dashboard. No contracts, no cancellation fees, no awkward phone calls. We keep customers by delivering results, not by locking you in.

Feature	Starter$79/mo	Growth$149/mo	Pro$249/mo
Answering Calls
Calls Answered/mo	Unlimited	Unlimited	Unlimited
Max Minutes Per Call	5 min	10 min	15 min
Full Call Transcripts	Included	Included	Included
Learns Your Business Info	Included	Included	Included
Custom AI Greetings & Tone	Included	Included	Included
Emergency Routing	Included	Included	Included
Integrations
Jobber Integration	Included	Included	Included
Booking & Scheduling
SMS Booking Confirmations	Included	Included	Included
Reviews & Growth
Auto Review Requests	Not included	Included	Included
Business Intelligence
Dashboard	Basic	Advanced	Advanced
Trends & Charts	Not included	Included	Included
Outcome & Sentiment Breakdowns	Not included	Included	Included
Top Services Report	Not included	Included	Included
Your Team
Staff Members	1	5	Unlimited
Locations	1	1	5
Priority Support	Not included	Not included	Included

A Receptionist Costs $3,500/mo. Mercvox Starts at $3/day.

Starter

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Pro

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Never miss a call.
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