Name: Mercvox AI Receptionist
Brand: Mercvox
Price: 79.00 USD

Question 1

Will my customers know they're talking to AI?

Accepted Answer

Most won't - and most don't care. Mercvox sounds natural, answers questions accurately, and books appointments faster than a human receptionist. In our beta, 93% of callers didn't realize they were speaking with AI. And if a caller needs a human, Mercvox routes them to you instantly.

Question 2

How does the AI handle calls?

Accepted Answer

When a customer calls, Mercvox picks up in under 1 second with your custom greeting. It has a natural conversation, understands what the caller needs, checks your availability, and books the appointment - all without you lifting a finger. Every call is recorded, transcribed, and summarized.

Question 3

What happens during emergencies?

Accepted Answer

Mercvox listens for urgent keywords like 'gas leak,' 'burst pipe,' or 'burning smell.' When detected, it immediately calls you directly. You can add custom emergency keywords specific to your trade. Caller safety always comes first.

Question 4

How does appointment booking work?

Accepted Answer

While the caller is still on the line, Mercvox checks your real-time calendar, finds an open slot, assigns the right staff member, confirms the booking verbally, and sends an SMS confirmation. Callers also get a link to reschedule or cancel on their own - no phone tag required.

Question 5

Is it hard to set up?

Accepted Answer

It takes less than 5 minutes. Answer a few questions about your business, set up call forwarding on your phone, and you're live. No hardware, no apps, no IT help needed.

Question 6

I already have a receptionist. Why do I need this?

Accepted Answer

Mercvox doesn't replace your team - it catches everything they miss. Overflow calls, after-hours calls, lunch breaks, sick days, holidays. Most businesses see a 30-40% reduction in missed calls within the first week.

Question 7

What's included in the free trial?

Accepted Answer

Full access to every feature in your chosen plan for 7 days. No strings attached. You'll see exactly how many calls Mercvox answers and how much revenue it captures.

Question 8

Can I manage multiple locations?

Accepted Answer

Yes - on the Pro plan you can run up to 5 locations, each with its own phone number, hours, services, staff, and AI configuration. Each location operates independently.

Question 9

How does call pricing work?

Accepted Answer

Each plan includes a set number of calls answered every month — 70 on Starter, 140 on Growth, and 290 on Pro. If you go over, extra calls are just $1 each — no per-minute fees and no surprise bills. Every feature is included on every plan; you only scale on volume, team members, and locations.

Question 10

Can I get a refund?

Accepted Answer

Yes. Every plan comes with a 30-day money-back guarantee. If Mercvox isn't right for your business, email support@mercvox.com within 30 days of your first charge and we'll refund you in full — as long as your account hasn't already used more than 50% of your plan's included calls.

Question 11

Can I add more phone numbers?

Accepted Answer

Yes. Your first phone number is included with every plan. Additional numbers are $5/mo each — useful if you run multiple locations, brands, or tracking lines. You can add or remove numbers anytime from your dashboard.

Question 12

What if I want to cancel?

Accepted Answer

Cancel anytime from your dashboard. No contracts, no cancellation fees, no awkward phone calls. We keep customers by delivering results, not by locking you in.

Features	Starter	Growth	Pro
What Scales By Plan
Calls Answered/mo Included	70	140	290
Extra Call	$1	$1	$1
Team Members	3	10	Unlimited
Locations	1	1	5
Additional Phone Numbers	$5/mo each	$5/mo each	$5/mo each
Support	Within 24 hours	Within 24 hours	Priority
Every Feature — Included on All Plans
Full Call Transcripts
Learns Your Business Info
Custom AI Greetings & Tone
Emergency Routing
Jobber Integration
SMS Booking Confirmations
Auto Review Requests
Full Analytics Dashboard
Trends & Charts
Outcome & Sentiment Breakdowns
Top Services Report

A Receptionist Costs $3,500/mo. Mercvox Starts at $3/day.

Simple, transparent pricing

Every feature, every plan.

Not Sure Which Plan You Need?

Questions we hear before every signup.

Never miss a call.
Never lose a customer.